Return Policy

Return Policy

Thank you for shopping with us at The Love Society! We take pride in our unique, made-to-order merchandise. Please review our return policy below:

Made-to-Order Policy: All of our products are custom-made, and as such, we do not offer refunds or exchanges for our merchandise. Please carefully review your order before completing your purchase.

Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 14 days of receiving your order. We will request photographic evidence of the issue to assess the situation.

Resolution: For verified defects or errors on our part, we will either provide a replacement or issue a refund for the item(s) in question. 

Order Confirmation: Once you place your order, you will receive an order confirmation email. Please ensure that all details are correct, as we cannot make changes after the order is placed.

Contact Us: For any questions or concerns regarding your order, please reach out to us at utilising the contact us form.